At Tropi Pet Care Shop, we understand that your furry family members deserve nothing but the best. That’s why we’ve crafted a seamless delivery experience to bring our premium pet products directly to your home, no matter where you are in the world.

Our Promise: From our Virginia Beach headquarters to your home, we handle every package with the same care and attention we’d want for our own pets.

Global Shipping Options Tailored for Pet Parents

We proudly serve discerning pet owners worldwide (excluding some Asian and remote regions) with two convenient shipping methods:

Standard Shipping (Recommended)

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 flat rate

Ideal for pet parents who want their premium nutrition and care products delivered quickly and reliably. Tracking information provided for complete peace of mind.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: Free for orders over $50

Perfect for stocking up on your pet’s favorite dry food, wet food, or freeze-dried treats while enjoying complete shipping savings.

Our Careful Delivery Process

Every Tropi Pet Care order receives our signature attention to detail:

  1. Order Processing (1-2 days): Our team carefully prepares your premium pet products with the same dedication we’d show our own pets’ supplies.
  2. Quality Check: Each item is inspected to ensure it meets our strict standards for nutrition and safety.
  3. Secure Packaging: Whether it’s delicate grooming products or nutrient-rich foods, we package everything to arrive in perfect condition.
  4. Swift Dispatch: Your order ships within 48 hours (excluding weekends and holidays).

Hassle-Free Returns Because We Stand Behind Our Products

We’re confident your pet will love our premium selections, but if you need to return an item:

  • 15-Day Return Window: From the date of delivery
  • Condition: Unopened and in original packaging
  • Process: Simply email our caring team at [email protected] to initiate your return

Did You Know? Many of our customers combine orders to qualify for free shipping while stocking up on their pet’s favorite premium foods and treatments!

Payment Methods for Global Convenience

We accept all major payment options to make your pet care shopping effortless:

  • Visa
  • MasterCard
  • JCB
  • PayPal

At Tropi Pet Care Shop, we’re more than just an online store – we’re your partner in premium pet care. From our curated selection of Purina Pro Plan, Holistic Select, Merrick, and Stella & Chewy’s products to our worldwide delivery, we make exceptional care accessible to every pet parent.

Have questions about delivery? Our dedicated team is always happy to help at [email protected].